Privacy Policy

Last updated: 22.08.2025

1. Introduction

At Spot App ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can also request a copy of your data or withdraw consent at any time.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and email address (when you create an account)
  • Profile information and preferences
  • Health-related information you choose to share
  • Usage data and app interactions

Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device information (device type, operating system)
  • App usage statistics and analytics
  • IP address and general location data
  • Crash reports and performance data

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Personalize your experience and content
  • Send you important updates and notifications
  • Improve our Service and develop new features
  • Ensure the security and integrity of our platform
  • Comply with legal obligations

Health Data Protection

Any health-related information you share is treated with the highest level of confidentiality and is only used to provide you with relevant health resources and support.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your consent: We may share your information if you give us explicit permission
  • Service providers: We may share data with trusted third-party service providers who assist us in operating our Service
  • Legal requirements: We may disclose information if required by law or to protect our rights and safety
  • Emergency situations: In case of medical emergency, we may share relevant information with emergency services

We Never Share:

  • • Your personal health information with advertisers
  • • Your data with unauthorized third parties
  • • Your information for commercial purposes without consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods:

  • Account data: Retained while your account is active
  • Usage data: Retained for up to 2 years for analytics
  • Health information: Retained only as long as you choose to keep it
  • Legal requirements: Retained as required by applicable laws

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage information.

Types of cookies we use:

  • Essential cookies: Required for basic app functionality
  • Analytics cookies: Help us understand how you use our app
  • Preference cookies: Remember your settings and preferences

You can control cookie settings through your device settings or browser preferences.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@thespotapp.com

Data Protection Officer: dpo@thespotapp.com

We aim to respond to all privacy-related inquiries within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

Spot App - Your Health Companion